Shipping policy

SHIPPING POLICY

All orders are processed within 1–3 business days after payment confirmation.

We currently ship to the United States and Canada only.

We offer free standard shipping on all orders.

Delivery times are estimates and may vary due to carrier delays, customs processing, holidays, or peak seasons.
Pre-order items will display an estimated dispatch date on the product page.
Customers are responsible for any customs duties or import taxes applied by their country.

We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must:

Be unused, unworn, and in the same condition as received
Include original packaging and all accessories
Not be marked as “Final Sale” or “Non-Returnable” at the time of purchase (unless defective)

To initiate a return, contact us at: support@baivehome.com
We will provide return instructions and the return address.

Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping method, as we are not responsible for lost return packages.

Once your return is received and inspected, we will notify you of the approval status.
Approved refunds are processed within 5–10 business days.
Refunds are issued to the original payment method used at checkout.

If you have any questions about shipping or returns, you can contact us at:
Email: support@baivehome.com

Phone: +45 41120195